We ship to USA and all countries where the shipment is cheap and reliable! 

Go Young offers flat rate shipping fee of $9.95 worldwide and $3.95 USA.

You can track your order online 24 hours/7 days by following these steps:

 Go to http://gyntrack.aftership.com/

Enter your order number

Press “Track” to process

 Alternatively, a SHIPPING CONFIRMATION is sent to the email address you have registered in the website upon placing your order. The email contains tracking link where you could check the status of your order.

An order confirmation with order summary will be sent to you through email right after you have placed your order.

We will also send email to keep you updated frequently on your order status.

We are trying to ship the items the soonest, so for any changes like:

• Change of address or personal information
  
• Change of specifications like product, size, color
  

Feel free to send us a message at support@goyoungnow.com. Cut off in making changes is 2PM EST, after the order is placed.

 NOTE: Product, delivery addresses and recipient names can only be changed if the orders have not been shipped out yet. Once shipped, we can no longer change the invoices since these are already printed and orders have already been handed over to our third-party couriers.

You may definitely cancel an item in your existing order as long as it has not been processed yet. Cut off in cancellation is 2PM EST same day from the time the order has been placed.

 In that case, please send us a request to cancel your item immediately at support@goyoungnow.com and we will help you cancel it.

 To cancel your order, please send us your request at support@goyoungnow.com. We will help you cancel it and notify you when done. Cut off in cancellation is 2PM EST same day from the time the order has been placed

Please notify us immediately at support@goyoungnow.com so we can assist you promptly.

If what missing from your order is a gift/ bonus, we will push to deliver it to you soon.

If what missing from your order is a part of a product or an item, we will need you to send us the photo of: 

The package notice attached to the packaging of the parcel – a piece of paper showing the delivery details

The product packaging showing the product

 If the item you received is not what you originally ordered, we are happy to replace the item for you.  Please notify us immediately at support@goyoungnow.com so we can assist you promptly. We will need you to send us a photo of the item you received.

If the item you received is damaged/ defective, we are happy to send you a replacement. Please notify us immediately at support@goyoungnow.com. We will contact you right away.

We will need you to send us a photo of the item you received.

We process your orders right after you have successfully placed your order. You can expect to receive your order within 3-5 weeks from the date of purchase.

 *In order to provide the best prices for you our courier service is unable to provide scheduling of deliveries; therefore we cannot guarantee delivery of your order for a specific time or date. Yet you can be assured we are working closely with our service partners to allow us to better serve you in the future.

IMPORTANT: We are not responsible if a package is not delivered because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.

At Go Young Now, fees reflected on check out are the only fees that would be collected upon placing your order. However, for items that would be sent across borders, your country may charge you with duty or taxes fees. Do check your government’s policy on the items bought from abroad before placing the order.

Our replacement policy allows for item(s) your choice of a full refund or replacement item(s). However, we do have a few simple requirements for processing a return.

OUR 30-DAY EXCHANGE OR REFUND GUARANTEE

Go Young Now guarantees that any item bought from us can be refunded or replaced for free with a 30-day, post-purchase money back guarantee.

ACCEPTABLE RETURN REASONS

Your return can only be approved based on the following reasons:

RETURNS AFTER 30 DAYS

Your item may not be returned after 30 calendar days based on the 30-DAY EXCHANGE OR REFUND GUARANTEE

Process for returning an item:

1. Make sure it meets the criteria for a valid return. 

2. Send us a message at support@goyoungnow.com indicating the intent to return the item. Please include the following in the email:
   • Photo of the item
   • Tags and labels attached

   We will send a response to assist you in processing the return of the purchased item. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

For more details please visit the dedicated page Refund Policy